BrightWave AI - Privacy Policy
Last Updated: August 23rd, 2025
Email: [email protected]
This Privacy Policy explains how BrightWave AI LLC (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and protects your information when you visit our website, use our services, or interact with us. By accessing our website or providing your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, business name, billing details, and other information you provide through forms, calendars, or purchases.
Technical Information: IP address, browser type, device identifiers, operating system, and usage data collected automatically via cookies or analytics tools.
Communications Data: Records of SMS, email, or phone communications if you opt into our messaging programs.
2. How We Use Your Information
We use your information to:
Provide and deliver our services.
Process payments and manage billing.
Communicate with you regarding appointments, reminders, offers, and service updates.
Improve our website, services, and customer experience.
Comply with legal obligations and enforce our Terms and Conditions.
3. How We Share Information
We do not sell your personal information. We may share your data with:
Service Providers: Third-party vendors such as payment processors, CRM platforms, email/SMS providers, and analytics tools who assist us in delivering services.
Legal Obligations: When required by law, subpoena, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking
We use cookies, pixels, and similar technologies to track website activity, analyze performance, and improve marketing. You can adjust cookie preferences in your browser settings, but disabling cookies may impact site functionality.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
6. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information. However, no system or method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction (including GDPR/CCPA rights if applicable), you may have the right to:
Access, correct, or delete your personal information.
Opt out of receiving marketing communications.
Restrict or object to certain data processing.
Request data portability.
To exercise these rights, contact us at [email protected].
8. SMS and Email Marketing
By providing your phone number or email, you consent to receive communications from BrightWave AI, including promotions, reminders, and updates. Message frequency varies. Standard message and data rates may apply. You may unsubscribe at any time by replying STOP to text messages or clicking the unsubscribe link in emails.
9. Children’s Privacy
Our website and services are not directed toward individuals under 18. We do not knowingly collect personal information from minors. If we become aware that a minor’s information has been collected, we will delete it promptly.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies.
11. International Users
If you are accessing our website from outside the United States, you consent to the transfer of your information to the U.S., where data protection laws may differ from those of your country.
12. Updates to This Policy
We may update this Privacy Policy at any time. Updates will be posted with the “Last Updated” date at the top. Continued use of our website or services after changes constitutes acceptance of the updated policy.
13. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, contact us at: